Support
help when you need it
Questions? Problems? If you have any questions or issues using the software, email us at support@attendancek12.com.
Getting started
- Getting Started Checklist Documentation for the district administrator on how to set up and confirm the settings for your district.
Training videos
- Attendance Secretary Daily Usage (2.5 min) Daily usage training for the attendance secretary.
- User Management (1.5 min) How to invite users to start using AttendanceK12.
- Threshold Management (1.5 min) How to build and edit attendance thresholds.
- Group Management (1 min) How to set which users can manage attendance and discipline for each school in your district.
- Setting School Start and End Times (1 min) Set the start time, end time and length of day for each school.
- Changing Lag and Snooze Days (1 min) Change how many days absences wait before they're calculated, and how many days each student is "snoozed" before they reappear in a threshold.
- Attendance Letter Management (1.5 min) Building and editing attendance letters. Letters are tied to a specific threshold, but you can have more than one per threshold.
- Submitting Discipline Referrals (2 min) How teachers can use AttendanceK12 to submit discipline referrals that flow directly into ProgressBook.
- Attendance Workflow Walkthrough (5 min) A demo with an overview of the attendance workflow.